Curriculum Vitae

Name Edward Robert Jakeman
Date of Birth 9th May 1976

Education Summary

- Microsoft Certified System Engineer + Messaging (Windows Server 2003)
- MCPs in Designing, Implementing and Managing Exchange Server 2003
Coventry University 1997-1998
- MSc Software Development
Lancaster University 1994-1997
- BA (Hons) degree in History, 2i
King Edward VI College, Nuneaton 1992-1997
- History (A), Economics (A), English Literature (C)
St Thomas More School, Nuneaton 1988-1992
- 10 GCSEs A-D including Science (AA), Maths (C), English (A)
- Special Award for Achievement in History

Employment Summary

[Major UK company]
Server Support Analyst                      2007- Current
- Administered Exchange 2003, Citrix 4.0, SQL 2005/2008, Windows
Server 2003/2008, Linux systems
- Domain Admin
on 400+ server farm
- Developed Xenapp 5 and 6 farms including Application Streaming, XenServer 5.5 on Windows Server 2008 and 2008 R2
- Member of 3rd line support team for 5000+ active users.
- Completed significant number of system builds, upgrades and migration projects, primarily on HP ProLiant Blade servers and VMware ESX
- Planned and implemented companywide system of quotas and reports on file
- Built and operated HP Business Availability Center 7.5 system for 
monitoring of Citrix and web based systems, with reports and alerts.
Pegasus Software Ltd
IS Team Leader                                 2006
- Planned and implemented internal helpdesk, supporting 120 users
- Managed IS staff, training, purchasing and projects
- Administered Exchange, Citrix, SQL, Windows 2003, Check Point
- Implemented and publicised SharePoint Portal Server 2003
Technical Direct Ltd
IT Manager & ASP.NET Developer      2004-2005
- Retained as ASP.NET developer using Visual Studio .NET
- Combined role with IT Management roles, including migrating
all IT systems from previous company, maintaining hosting services.
Odyssey Assets Ltd
Group IT Manager                              2002-2004
- Responsibility for sites within UK and Isle of Man, up to 20 servers.
- Special Project: Managed IT transition during HQ premises move.
- Planned and executed DNS, email and web hosting for many clients.
- Migrated network from Windows NT4 to Windows 2000 Active Directory.
- Migrated Email system from Exchange 5.5 to Exchange 2000.
- Oversaw implementation of new phone system.
Magnetic Media Ltd
IT and Programming Manager             2000-2002
- Successfully recruited IT and development staff.
- Improved team structure and processes, completed several projects.
- Initiated move to SQL Server, SourceSafe and ASP.NET for developers
- Upgraded and reorganised most hardware and software systems.
- Migrated desktops and servers from Windows NT4\98 to Windows 2000.
- Implemented development server, Intranet and IT reporting system.
- Special Project: implemented Bullring webcams on Rotunda, Birmingham.
Magnetic Media Ltd Web and CDROM Programmer           1998-2000
- Extensive use of Macromedia Dreamweaver for corporate web sites.
- Use of HTML, ASP, Access, SQL Server.
- Graphics experience with Adobe Photoshop, Director & Fireworks.
Tesco Stores Ltd General Assistant                             1997-1998

IT Experience

Operating Systems
- Microsoft Windows – All versions up to Windows Server 2008 R2.
- Linux: Installing and administering CentOS (Red Hat Enterprise) and Ubuntu through X-Windows and command line.  Considerable use of Jboss and Apache.
- Extensive hardware and software support for PCs and laptops
- 8 years hardware support with Dell PowerEdge and HP ProLiant servers,
including B-Class and C-Class HP Blade servers.

- Installation of NT4 and 2000-2008 domains, migration of NT4 domains to Active  Directory.  Installation and use of internal DNS, DHCP and WINS systems.  
Implementation of DMZ on existing network.  TCP/IP and IPX.
- Full MCSE 2003, including Network Design and Infrastructure exams.
- Implementation of VMware Server 1 & 2 and XenServer 5.5 servers and client machines.  Use of Virtual PC, VirtualBox and VMware Server under Windows and Linux for testing
- Extensive use of VMware ESX Server 3.0 to create and administer
Virtual Machines
- Implementation of VPN systems based on ISA Server 2004,  Windows 2003 
Routing and Remote Access and Cisco VPN Concentrator
- Experience and training in Check Point Secure VPN & SSL over HTTPS
Web Hosting

- Management of web hosting for 40 domains+ over several servers
- 4 years experience managing Apache on Linux, 8 years+ IIS on Windows
NT4, 2000-2008, including implementation of SSL and other security.
- Implemented web stats systems, using Webtrends & SurfStatsLive and
writing Powershell scripts to process IIS log files.
- Extensive domain name management, including holding a Nominet IPS-TAG.
- Several implementations of cost effective and secure SSL solutons.

- 8 years experience managing Microsoft Exchange 5.5, 2000-2007, including migration from Exchange 5.5 up to Exchange 2003 in live environments 
and migration from Exchange 2003 to 2007 in testing.
- Implementation of Secure RPC over HTTP and Webmail with SSL under
Exchange 2003 and 2007
- Planning and installing Exchange systems, administration of Exchange
backup, Anti-Virus, Anti-Spam and Outlook Web Access systems.
DNS - Design, implementation and managing public 50+ domain DNS system
- Setup and operation of several Microsoft Cluster systems on Windows 
2000 and 2003 for application & web hosting and SQL Server.
- Installation and configuration of Microsoft ISA Server 2004, Netscreen, Check Point and Cisco hardware firewalls, Smoothwall Corporate 
SharePoint - Implementation of Intranets using SharePoint Portal Server 2003

- Implementation and running of Blackberry Enterprise Server & devices
- Recent experience using Windows smart phones with Exchange 2003

Development Experience

- 1 year commercial experience with Visual Studio .NET 2003 and C#.   3+ years non-commercial use of Visual Studio Express 2005 and 2008 to create 
ASP.NET sites.
- Support and installation of Visual Studio and SQL Server
ASP and HTML - 9 years experience creating dynamic commercial and intranet sites.
Java - Use of Eclipse Galileo to create applications, including SQL/Postgres 
driven app to import 2600+ users into live Active Directory

- Trained during MSc in use of relational databases and normalisation.
- Commercial experience of database design and production using
Postgres, Oracle, Access and SQL Server 7, 2000, 2005 and 2008.
CDROM & Graphics
- 1 year programming Macromedia Director 7.  Completed 4 major CD 
projects using animation, video, HTML interaction and games.
- 6 years experience with Adobe Photoshop and Fireworks to
process graphics and photos, especially for web use.